PCH / Shipping policy

Shipping policy

All orders are processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email.

During high-volume shopping times in November & December, there is a potential of delays due to a high volume of orders or postal service problems that are outside of our control.

SHIPPING COSTS

We offer free shipping in the Continental United States and Canada on orders.

SHIPPING TIMES

Once a parcel is shipped, delivery can take 8 to 21 days.  Please see product description for details on specific shipping times.  Select the tab “shipping” on the applicable product page.

SHIPPING OF PARCELS

We source the best products from around the world to carry in our shop and items may be stored in separate warehouses.  If you order more than one product, it may arrive in separate packages.

If you haven’t received your order within the days indicated on the product listing please contact us at [email protected] with your name and order number, and we will follow up with you as soon as possible.

If you have any further questions, please don’t hesitate to contact us at [email protected] or via website live chat and we will respond within 5 hours.


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